Self-Ordering Kiosk: Smart Ordering for Hospitality

Jamezz is a flexible self-ordering platform for kiosks in restaurants, hotels, leisure venues, events, and healthcare foodservice. Fully integrated with POS systems, scalable from one location to international chains — no custom development needed.

Jamezz kiosk in blue - Self-ordering kiosk for hospitality with touchscreen POS integration
Jamezz kiosk in orange - Self-service terminal for restaurants with contactless ordering
Jamezz kiosk in pink - Modern ordering kiosk for hospitality with QR scan and menu display
Jamezz kiosk in black - Premium self-ordering system for restaurants and hotels

For every hospitality concept

Suitable for any hospitality concept — from single locations to international chains, from quick-service to full-service environments

MARKET LEADER IN HOSPITALITY KIOSKS

Proven expertise since 2017

Jamezz has been used since 2017 by more than 2,000 hospitality locations across 25+ countries for self-ordering via kiosks, QR, and tablets — our solutions are trusted for more than 25 million orders per year.

2,000+
Active customers worldwide
25+
Countries
25M+
Orders per year
2017
Since

Why a Self-Ordering Kiosk?

/ 1
A PASSION FOR TECHNOLOGY

Reliable and consistent performance

Equipped with the latest technology, our kiosks ensure reliable and consistent performance. They allow guests to place orders quickly and easily, which is crucial during peak times.

/ 2
SELF-SCAN

Self-scanning capabilities

In addition to traditional order placement, our kiosks feature self-scanning capabilities. Guests can select and scan items at the kiosk, completing their payment without assistance. This is beneficial in high-traffic areas like hotel lobbies and airports.

/ 3
MANAGE YOUR MENU

Easily manage your menu

Managing your menu is easy with Jamezz. The kiosk allows for real-time updates, enabling you to modify items. Prices directly from your POS system, ensuring your menu is always current.

/ 4
INCREASE REVENUE AND give A GREAT GUEST EXPERIENCE

Ultimate efficiency

Transform your hospitality business with the Jamezz Self-Order Kiosk. By improving efficiency, increasing revenue. Providing a top-notch guest experience, our kiosks are the perfect addition to any modern hospitality environment.

ALL-IN-ONE SOLUTION

Everything you need in one smart solution

Transform your hospitality business with intelligent upselling, full accessibility, seamless POS integration, and personalized loyalty. All designed to boost revenue and improve guest experience.

Success Stories

See Jamezz Kiosk in Action

Discover how our clients transform their customer experience with our self-ordering kiosks. Faster service, higher order values, and happier customers.

ClientEazie
SolutionSelf-ordering Kiosk

Eazie transforms the hospitality experience with Jamezz self-ordering kiosks across their venues. Guests enjoy an intuitive ordering process that's fast, accessible, and engaging. The solution smoothly integrates with existing systems while providing a modern touchpoint that enhances customer satisfaction.

ClientBakker Bart
SolutionSelf-ordering Kiosk

Bakker Bart empowers customers with fast, independent ordering through Jamezz kiosks nationwide. The solution allows staff to focus on what they do best: baking fresh products. Creating memorable customer moments, while guests enjoy the convenience of self-service ordering.

Built together with

ClientVermaat
SolutionSelf-ordering Kiosk

Vermaat brings convenient food and beverage ordering to Day Radboud Hospital with Jamezz kiosks. Patients, visitors, and staff can quickly order fresh meals and drinks during opening hours, with an intuitive interface that prioritizes hygiene through contactless operation.

Built together with

CHOOSING BETWEEN SOLUTIONS?

Self-Ordering Kiosk or QR Ordering: Which Fits Your Venue?

Both solutions increase revenue and improve guest experience — the choice depends on your concept and space.

Self-Ordering Kiosk Solution

Self-Ordering Kiosk

Guests order via a physical ordering terminal with touchscreen in your venue.

When to choose Kiosk?
  • You have a fixed location with high traffic
  • Self-service fits your concept
  • You want to reduce queues
  • You're looking for a premium and visible solution
VS
QR Ordering Solution

QR Ordering

Guests order directly from their own smartphone by scanning a QR code.

When to choose QR?
  • You have table service or flexible seating
  • You work with terraces, outdoor or temporary locations
  • You want to avoid large hardware investments
  • Flexibility is more important than a fixed station

Combine both for a complete omnichannel ordering platform.

Frequently Asked Questions about Self-Ordering Kiosks

Everything you need to know about self-ordering kiosks and self-service terminals for your hospitality business.

A self-ordering kiosk is a digital ordering terminal that allows guests to independently place and pay for orders, fully integrated with the POS system. The kiosk increases speed, order value, and efficiency through smart upsell suggestions and automatic transfer to kitchen, bar, and POS.

A self-ordering kiosk is a self-service terminal that allows guests to independently place orders and make payments via a touchscreen interface. Jamezz kiosks are specifically designed for hospitality, enabling restaurants, hotels, and cafés to streamline ordering and reduce wait times.

The cost of a Jamezz self-ordering kiosk depends on the type (countertop or freestanding), hardware configuration (screen size, printer, payment terminal), and software subscription. For a custom quote, request a demo or contact us. We offer flexible rental and purchase options.

Yes! Jamezz kiosks integrate seamlessly with all major POS systems including Lightspeed, unTill, Oracle MICROS, Mpuls Kassa, Bork, Trivec, and many more. Orders are automatically sent to your POS, kitchen, and bar — no double work. Check our integrations page for the complete list.

A Jamezz kiosk boosts revenue in multiple ways: (1) Smart upselling — the kiosk automatically suggests relevant items ('would you like a drink with that?'), increasing average order value. (2) Faster throughput — guests don't wait for service, enabling more orders per hour. (3) No missed items — unlike traditional service, the kiosk always prompts for sides and drinks.

Absolutely. Jamezz kiosks are designed for maximum accessibility: with one button press, the screen lowers for wheelchair users, and blind/visually impaired guests can operate the kiosk using arrow keys and spoken instructions (WCAG 2.1 AA compliant). Seniors and children also find the interface intuitive.

After ordering, delivery typically takes 2-4 weeks (depending on hardware and customization). Installation and configuration usually happens in 1 day. Your team receives comprehensive training (1-2 hours) and the kiosk is fully operational within a week. For chains with multiple locations, we offer phased rollout.

Yes, completely! You can customize colors, logos, fonts, menu placement, background videos, and even LED lighting. The software interface is fully brandable. We ensure the kiosk perfectly matches your venue — from sleek minimalist to playful and colorful.

Our kiosks support all common payment methods: contactless (NFC), PIN, credit card, Apple Pay, Google Pay, and even cash (via integrated cash acceptor). Vouchers, discount codes, and loyalty points can also be redeemed. Payment can be at the kiosk or — depending on your settings — at the bar/register.

All standard allergens (gluten, nuts, lactose, etc.) are pre-configured and can be set per product. Guests can filter by allergens or dietary preferences like 'vegan', 'gluten-free', or 'pregnancy-safe'. You can also add custom tags. This increases safety and guest confidence.

The payback period varies by location and depends on factors such as guest volume, menu pricing, and use of upsell features. Many operators see results within weeks to months through higher order value, more orders per hour, reduced staff hours at the register, and fewer order errors. For a realistic estimate based on your specific situation, contact us for a personalized ROI calculation.

In practice, both terms are used interchangeably for the same thing: a self-service device where guests can place orders themselves. In hospitality, you'll also hear terms like self-ordering kiosk, digital ordering point, self-service terminal, or ordering station — they all refer to the same solution. 'Terminal' often refers to a freestanding unit, while 'kiosk' can also include tabletop models. Jamezz supports all these formats within one flexible platform, fully customized to your space and concept.

Absolutely! Jamezz kiosks are scalable and work perfectly for small cafés, lunch spots, or bakeries. You don't need a big budget or technical expertise — the kiosk integrates with your POS system or can operate standalone. Many small businesses see quick wins through shorter queues and higher order values.

Yes, Jamezz kiosks can run completely unattended with automatic payment, kitchen screens, and order-ready notifications. This is ideal for self-service concepts, hotel lobbies, or late-night service. Optionally, you can set age verification for alcoholic products, requiring brief staff approval.

Perfect — Jamezz is built for chains and multi-location concepts. You manage all locations centrally from one dashboard, copy menus and settings between venues, and see real-time analytics per location. From 2 to 200+ locations: the system scales without added complexity.

Trusted by Industry Leaders

Our Kiosks in Action

Discover how leading brands trust Jamezz kiosks to improve their customer experience

Jamezz kiosk at Le Pain Quotidien
Le Pain Quotidien
Jamezz kiosk at Autogrill
Autogrill
Jamezz kiosk at Carré
Carré
Jamezz kiosk at Day
Day
Jamezz kiosk at Shell
Shell
Jamezz kiosk at Sushito
Sushito
Jamezz kiosk at Van der Valk
Van der Valk
Jamezz kiosk at Bakker Bart
Bakker Bart

We integrate with your POS system

Connect your Jamezz digital ordering app with leading systems such as

Request a Demo

Book a demo now and discover how Jamezz can improve your hospitality business.